Privacy policy

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data refers to any information that can be used to identify you personally.
We treat your data confidentially and in accordance with applicable data protection laws.

1. Data Controller

CASA CONCEPT DALMACIJA d.o.o.
Dr. Franje Tuđmana 10
HR-23241 Poličnik
Croatia

OIB: 19621768747
MBS: 05479622

2. Supervisory Authority for Data Protection

Agencija za zaštitu osobnih podataka (AZOP)
Martićeva ulica 14
HR-10000 Zagreb, Croatia
Website: https://azop.hr

3. Data Collection on This Website

Your data is collected in two ways:

  • Some data is provided by you directly — for example, when you fill out a contact form.

  • Other data is automatically collected by our IT systems or after your consent when you visit the website (e.g., browser type, operating system, time of page access, IP address).

4. Purposes and Legal Bases of Data Processing

We process personal data for the following purposes:

• Technical provision of the website
Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in error-free website presentation)

• Communication with you (e.g., via contact forms or email)
Legal basis: Art. 6 (1) (b) GDPR (pre-contractual measures or contract performance)

• Statistical analysis and improvement of our services
Legal basis: Art. 6 (1) (a) GDPR (consent, if provided)


5. Cookies and Analytics Tools

Our website uses cookies. Cookies are small text files that are stored on your device. They do not cause any harm and do not contain viruses.
Technically necessary cookies are used on the basis of Art. 6 (1) lit. f GDPR. Our legitimate interest lies in ensuring the proper and secure operation of the website.
In addition, statistical cookies may be used to analyse the use of the website and to improve our services.

Web Analytics with Matomo
This website uses the web analytics service Matomo (on-premise) to analyse user behaviour in an anonymised manner and to improve the website.
Matomo is operated on our own server (on-premise). The collected data is not shared with third parties and is not transferred to servers operated by Matomo or other service providers.

As part of the web analytics, the following data may be processed:

  • anonymised IP address (shortened)
  • pages visited and files downloaded
  • date and time of access
  • browser type and operating system used
  • approximate geographical location (country/region, based on an anonymised IP address)

Matomo uses cookies that enable an analysis of how the website is used. The IP address is anonymised before storage, so that direct identification of a person is excluded.
Data processing is carried out on the basis of our legitimate interest in the statistical analysis of user behaviour for the purpose of optimising the website (Art. 6 (1) lit. f GDPR).
You can object to the processing of your data by Matomo at any time by withdrawing your consent via the cookie banner or adjusting your cookie settings.
Further information on the cookies used (name, purpose and storage duration) can be found in our Cookie Policy.

Additional information on types of cookies
This website uses technical and functional cookies that ensure the proper functioning of the website and the storage of user preferences. These cookies are set without consent, as they are necessary for the operation of the website.
In addition, statistical cookies may be used for the purpose of anonymously analysing website usage and improving our services. No personalised user profiles are created and no data is shared with third parties.

The following categories of cookies and tools are used on this website:

  • WordPress – functional cookies
  • Polylang – functional cookies (language selection)
  • Elementor – anonymous statistics and technical functions
  • Other – technical cookies currently under review

The detailed, legally binding and automatically updated cookie policy is available in German: Official Cookie Policy

6. Hosting and Data Processing Agreement

Our website is hosted by an external service provider (IONOS).
The use of this provider is based on Art. 6 (1) (f) GDPR (legitimate interest in a secure and efficient online presence).
A Data Processing Agreement pursuant to Art. 28 GDPR has been concluded with the hosting provider.

7. SSL / TLS Encryption

For security reasons and to protect the transmission of confidential content (e.g., inquiries sent via forms), this website uses SSL or TLS encryption.
You can recognize an encrypted connection by the change in your browser’s address line from “http://” to “https://” and by the lock icon displayed in your browser bar.

8. Your Rights

You have the right at any time to:

  • Request information about your stored data (Art. 15 GDPR)

  • Request rectification of incorrect data (Art. 16 GDPR)

  • Request deletion (“right to be forgotten,” Art. 17 GDPR)

  • Request restriction of processing (Art. 18 GDPR)

  • Object to specific processing activities (Art. 21 GDPR)

  • Request data portability (Art. 20 GDPR)

  • Withdraw consent at any time (Art. 7 (3) GDPR)

Furthermore, you have the right to lodge a complaint with the competent supervisory authority (AZOP – Zagreb).

9. Data Protection Officer

If CASA CONCEPT DALMACIJA d.o.o. is obliged to appoint a Data Protection Officer pursuant to Art. 37 GDPR, such an officer will be appointed.
The contact details will be published on this website as soon as the appointment has been made.

10. Updates to This Privacy Policy

Effective date: January 2026

We reserve the right to update this Privacy Policy in the future to reflect changes in legal requirements or adjustments to our services.
The latest version is always available on this website.